FourNines is an external SRE team for companies that can't afford downtime. We stabilize, monitor, and scale your Kubernetes and cloud infrastructure — cutting incidents, hardening deployments, and taking real operational ownership, so your engineers can ship product instead of fighting production.
Most engineering teams don't have a reliability problem because they're not smart enough. They have one because nobody truly owns production. The symptoms are always the same:
Production breaks more often than anyone admits in standup — and every fix is a patch on the last patch.
Engineers are paged day and night by monitoring that cries wolf. Real signals drown in noise.
Releases are tense, manual, and timed for "quiet hours." So you ship less — and slower.
Clusters are undocumented, overdue for upgrades, and held together by the one engineer who remembers why.
Dashboards exist. Confidence doesn't. Logs, metrics, and traces live in three tools that never agree.
Spend climbs every month and nobody can say exactly why — or what's safe to turn off.
Rotations are unstructured and unfair, escalation is improvised, and your best people are quietly burning out.
Changes happen by memory, by SSH, by one person. There's no IaC source of truth — or it drifted long ago.
No SLOs, SLIs, or error budgets. Nobody can answer "how reliable are we?" with a number.
Production credentials are shared, IAM is permissive, and an audit would be an uncomfortable conversation.
Builds are slow, flaky, and different in every repo. Rollback is a prayer, not a procedure.
Capacity planning is reactive. The big launch finds the limits before you do.
None of this gets fixed by another dashboard.
It gets fixed by ownership.
Not a body shop. Not a ticket queue. FourNines plugs into your engineering organization as a senior reliability team — with our own standards, runbooks, and accountability for how production behaves.
We take responsibility for the operational layer — infrastructure, Kubernetes, observability, deployments, incidents — while your engineers stay focused on the product. You get an SRE function in weeks, not the year it takes to hire one.
Eight disciplines, one operating model. Each engagement combines the pieces your environment actually requires — defined during the Reliability Audit.
Turn "it feels stable" into measurable targets your business can plan around.
Clusters that upgrade on schedule, scale on demand, and survive node loss without a war room.
AWS, GCP, and Azure run as code — reviewed, versioned, and reproducible across regions.
One coherent view of metrics, logs, and traces — with alerts that mean something at 3 a.m.
A calm, rehearsed process for the worst day of the quarter — from first page to published postmortem.
Boring deployments, on purpose. Ship any time of day with automated gates and instant rollback.
Least privilege by default — across IAM, RBAC, networks, images, and the supply chain.
The same workloads, faster and cheaper — backed by data, not guesswork.
No big-bang migrations. No six-month discovery phases. We find the highest-risk problems first and fix them in order of how badly they can hurt you.
We review your infrastructure, Kubernetes, monitoring, deployments, incident history, cloud spend, security posture, and operational maturity. You get an honest, prioritized picture of where production actually stands.
We identify the risks most likely to cause your next outage and turn them into a concrete 30/60/90-day reliability roadmap — scoped, sequenced, and agreed with your engineering leadership.
We fix what the audit found: monitoring and alerting, Kubernetes and Terraform, CI/CD pipelines, security boundaries, and the incident process. Everything as code, everything documented, everything reviewed with your team.
Continuous reliability ownership: proactive optimization, capacity and upgrade planning, production support, and incident response according to your plan. Production stops being a source of surprises.
Uptime, incidents, MTTR, alert volume, cost savings, SLO status, infrastructure changes, open risks, and next improvements — in a report your CTO can read in ten minutes and forward to the board.
Start with an audit, or go straight to ongoing ownership. Every plan includes documentation and a monthly reliability report.
For companies that want to understand their production risks.
For startups that need senior part-time SRE support.
For growing companies with real production workloads.
For companies that need full external SRE ownership.
Final pricing depends on infrastructure size, number of services, response requirements, cloud complexity, and support hours. Every engagement starts with a scoping call — no surprises after signing.
In-house SRE is the right long-term investment for many companies. The problem is the eighteen months between deciding to hire and having a functioning team.
The traditional path — thorough, but slow and expensive to bootstrap.
A senior team from day one — working alongside your engineers, not instead of them.
Many of our clients eventually hire internal SREs. We onboard them, hand over clean runbooks, and stay on for escalation. That's what no-lock-in actually looks like.
We work inside your stack and your cloud accounts — no proprietary platform, no migration to "our" tooling.
Typical results from past engagements. Your numbers will depend on where you start — the audit tells you what's realistic.
These are example outcomes from typical engagements, not guarantees. Reliability work compounds: the biggest wins usually come from fixing the risks you don't know about yet — which is exactly what the audit is for.
Every decision is weighed against one question: what does this do to production? Stability beats novelty, every time.
No juniors learning on your infrastructure. Everyone who touches your systems has carried a production pager for years.
We work inside your Slack, your repos, your ticketing. You see every change, every decision, every priority — as it happens.
Runbooks, architecture diagrams, and decision records ship with the work. Your team can operate everything we build.
Least-privilege roles, SSO, audited sessions, no shared credentials. Our access model would pass your compliance review.
Uptime, incidents, MTTR, costs, SLO status, and open risks — a transparent roadmap your leadership can hold us to.
Get a senior SRE team to stabilize, monitor, scale, and improve your infrastructure — without waiting months to hire.